ICPAAS is independently audited and certified. VAPT-tested, SOC 2 Type II and ISO 27001 certified, a Meta-approved Tech Provider and TRAI DLT-registered — so your messaging and customer data stay secure and compliant by default.
Every credential below is verified by third-party auditors or telecom regulators. Reports and certificates are available on request under NDA.
Vulnerability Assessment & Penetration Testing across our APIs, webhooks and infrastructure.
Report on request · NDA
Independently attested controls for security, confidentiality and availability.
Report on request · NDA
ISO/IEC 27001:2022 information security management, certified by an accredited registrar.
Certificate on request
Meta-approved WhatsApp Business Solution Provider and Tech Provider.
Official Meta partner
Registered on TRAI DLT for compliant, high-deliverability SMS & RCS in India.
TCCCPR compliant
Data safety, by default
Security & Compliance
ICPAAS is VAPT-audited, SOC 2 Type II and ISO 27001 certified, and TRAI DLT-registered. Every deployment encrypts data in transit and at rest, isolates tenant data, and follows HIPAA-aligned safeguards.
ICPAAS runs regular, independent Vulnerability Assessment & Penetration Testing across our APIs, SDKs, webhooks and infrastructure — and remediates every finding — so the real-time voice, SMS, WhatsApp and RCS traffic flowing through us stays secure against threats ordinary network testing misses.
Vulnerable endpoints, improper authentication, and missing rate-limiting controls.
Insecure callbacks. ICPaaS implements Smart HMAC Webhook Signature Verification and automated IP whitelisting to guarantee callback integrity.
Flaws in how real-time communication tokens (like WebRTC or SIP tokens) are generated.
Unencrypted communication channels allowing eavesdropping or man-in-the-middle attacks.
Scan API endpoints, check cryptographic configurations
Exploit access tokens, bypass rate limits manually
Test for toll fraud, SMS pumping, spoofing
Mapping out all public APIs, software development kits (SDKs), documentation, and communication entry points.
Running automated tools to detect known bugs, open ports, and outdated cryptographic protocols.
Manually attacking the system to bypass authorization, hijack active user sessions, or manipulate API parameters.
Evaluating how the platform prevents exploits like SMS pumping. ICPaaS uses Smart ML-driven Anti-Toll Fraud algorithms to dynamically intercept and auto-block anomalous traffic spikes.
Attackers exploit unthrottled API endpoints to generate massive volumes of international premium-rate calls, causing severe financial damage.
Flaws that allow hackers to guess One-Time Passwords or force the platform to send millions of automated texts to generate artificial traffic revenue.
Manipulating identifiers in API requests (e.g., changing user_id=101 to user_id=102) to view or download other companies' private call logs or chat history.
Simulating trusted alphanumeric sender IDs or phone numbers to conduct highly convincing phishing attacks.
Conducting regular VAPT on CPaaS integrations is mandatory for meeting critical industry benchmarks:
Required if credit card data or payment authentication passes through voice/SMS APIs.
Mandatory if healthcare providers utilize the platform to transmit patient health records or medical updates.
Required to prove to corporate clients that communication data is securely processed, confidential, and highly available.