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Integrate the Entire
Zoho One Ecosystem.

Zoho CRM v7Campaigns APIZoho DeskZoho AnalyticsZoho FlowSalesIQZoho FormsZoho BooksOAuth 2.0WebhooksREST APIsZoho OneZoho CRM v7Campaigns APIZoho DeskZoho AnalyticsZoho FlowSalesIQZoho FormsZoho BooksOAuth 2.0WebhooksREST APIsZoho One

Resource Hub

Native Zoho Webhooks

Native Automation

Leverage Zoho CRM Workflow Rules to trigger messages without Zapier or Pabbly.

Instant Delivery

Messages are sent immediately when leads are created or deals are won.

Zero Third-Party Cost

Send messages directly from Zoho without paying for middleware execution tasks.

Primary Use Cases
Lead Follow-up
Deal Milestone Alerts
Service Request Updates
Event Reminders
Standard Workflow
1

Create a Workflow Rule

Define the trigger (e.g., Lead Creation) in Zoho CRM settings.

2

Configure a Webhook Action

Set up an Instant Action pointing to the Omni WhatsApp API.

3

Map CRM Merge Fields

Pass dynamic data like Lead Name and Phone Number in the JSON payload.

Playbook Guides

Need Custom Assistance?

Our solution engineers are available to help you configure secure webhooks and custom mapping.

Talk to an Engineer
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ZOHO ONE
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your Zoho integration?

Register an OAuth client in the Zoho Developer Console and make your first API call in under 10 minutes. Full sandbox environment included.

Free sandbox OAuth 2.0 included All 45+ products 98.9% uptime SLA Dev support

Powering Industry Leaders

Enterprises across industries choose Smart Technology for secure, scalable, and innovative communication solutions that drive real results.

500+

Enterprise Partnerships

10B+

High-Volume Deliveries

99.99%

Uptime SLA Guarantee

195+

Global Connectivity

Pizza Hut

QSR & Food Tech

FirstCry

E-commerce & Retail

Mamaearth

D2C & Personal Care

AU Bank

BFSI & Digital Banking

Guardian

HealthTech & Pharmacy

Huphen

SaaS & Enterprise Tech

Measurable Enterprise Results

Pizza Hut

35% Increase

Repeat Orders

Automated direct-to-consumer order confirmations and visual menus on the WhatsApp Business API, completely bypassing aggregator fees.

Mamaearth

24% Reduction

COD RTO Losses

Deployed automated checkout validation and outbound IVR confirmation alerts to verify address accuracy and customer intent before dispatch.

FirstCry

98% Open Rate

Campaign Delivery

Achieved maximum engagement during peak holiday sales using high-priority operator routes for transaction and promotional SMS alerts.