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Zoho One Ecosystem.

Workflow Automation Zoho Flow
Zoho CRM v7✦Campaigns API✦Zoho Desk✦Zoho Analytics✦Zoho Flow✦SalesIQ✦Zoho Forms✦Zoho Books✦OAuth 2.0✦Webhooks✦REST APIs✦Zoho One✦Zoho CRM v7✦Campaigns API✦Zoho Desk✦Zoho Analytics✦Zoho Flow✦SalesIQ✦Zoho Forms✦Zoho Books✦OAuth 2.0✦Webhooks✦REST APIs✦Zoho One✦

Resource Hub

Native Zoho Webhooks

Native Automation

Leverage Zoho CRM Workflow Rules to trigger messages without Zapier or Pabbly.

Instant Delivery

Messages are sent immediately when leads are created or deals are won.

Zero Third-Party Cost

Send messages directly from Zoho without paying for middleware execution tasks.

Primary Use Cases
Lead Follow-up
Deal Milestone Alerts
Service Request Updates
Event Reminders
Standard Workflow
1

Create a Workflow Rule

Define the trigger (e.g., Lead Creation) in Zoho CRM settings.

2

Configure a Webhook Action

Set up an Instant Action pointing to the Omni WhatsApp API.

3

Map CRM Merge Fields

Pass dynamic data like Lead Name and Phone Number in the JSON payload.

Playbook Guides

Zoho CRM Workflow Webhook Setup for Leads

Native Zoho Workflow setup • JSON payload mapping • Auth headers configuration

Need Custom Assistance?

Our solution engineers are available to help you configure secure webhooks and custom mapping.

Talk to an Engineer
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Register an OAuth client in the Zoho Developer Console and make your first API call in under 10 minutes. Full sandbox environment included.

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