Can the chatbot share match updates?

Yes — it notifies members of new matches and interests on WhatsApp, driving timely engagement and return visits.

Does it help complete profiles?

Yes. The bot guides members step by step to complete and strengthen their profiles, improving match quality.

Can sensitive cases reach a human?

Yes — the bot escalates sensitive or complex cases to your support team with full conversation context.

🤖 Hello! Welcome to our virtual assistant. How can I help?

09:00 AM ✓✓

I want to book an appointment for tomorrow afternoon.

09:02 AM

🗓️ Available slots: 2:00 PM or 4:00 PM. Please select one.

09:03 AM ✓✓

✅ Appointment confirmed! Here is your digital pass. 📄

09:04 AM ✓✓

Matrimony · AI Chatbot

AI Chatbot for Matrimony & Wedding Services

Guide members, share matches and support users with a matrimony AI chatbot.

Get Started Free Talk on WhatsApp

Meta Authorised BSP Enterprise Security Fast Integration Pan-India Reach

Live Demonstration

See the Matrimony Assistant
In Action

See how our AI guides members, surfaces verified matches and sends interests on WhatsApp—keeping them engaged around the clock.

Personalised Matches

Shares matches based on each member's preferences.

Verified Profiles

Guides members through profile and ID verification.

Higher Engagement

Timely match and interest alerts drive return visits.

ShaadiBot AI

typically replies instantly

Welcome to Sanskar Matrimony 💍 Shall I show today's top matches for you?

09:00 AM

Yes, based on my preferences please.

09:01 AM

Here are 3 verified matches that fit your profile:

09:01 AM

Today's Top Matches

Tap a profile to view the full bio-data 💌

09:01 AM

Verified Matches

Riya, 27 · Bengaluru

CA · 92% match

Ananya, 26 · Pune

Doctor · 95% match

Sneha, 28 · Mumbai

Architect · 89% match

View Matches

Ananya, 26 · Pune

09:02 AM

Great choice! I have shared an interest with Ananya and sent you her detailed bio-data. You will be notified the moment she responds. 💌

09:02 AM

Type a message...

Overview

Matrimony and wedding-services platforms need to engage members personally and at scale. icpaas.ai (Enterprise Communication Platform)'s AI chatbot guides users on WhatsApp — assisting with profiles, sharing match updates and answering questions, 24/7.

The bot helps members complete profiles, notifies them of matches and interests, handles plan and payment queries, and routes sensitive cases to your support team. Seamlessly integrated with TRAI-compliant pipelines, ensuring robust delivery rates across every network in India.

24/7

Assistance

98.9%

Engagement

98.9%

Guidance

Human

Handoff

Trusted by India's Leading Enterprises

HDFC BANKTATARELIANCEICICIAirtel

What you get

Built for Matrimony

Profile assistance

Guide members to complete and improve profiles. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Match notifications

Share new matches and interest alerts in-chat. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Plan & payment help

Answer membership and upgrade questions. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Verification support

Assist with profile and document verification. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Event services

Connect users to wedding-service partners. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Human handoff

Route sensitive cases to support with context. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Use cases

How Matrimony teams use it

Profile assistance Match alerts Membership help Verification Wedding services Reminders Support Feedback

Why icpaas.ai

Why Matrimony chooses us

Personal guidance at scale, 24/7.
Timely match and interest alerts.
Sensitive cases handled with care.
On WhatsApp, where members are.

Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Connect your existing database, CRM, ERP, or billing software directly to our high-throughput REST API.

Endpoint: ai.icpaas.in/v1/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY

curl -X POST https://ai.icpaas.in/v1/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "from": "+919876543210",
  "query": "Hi! I'd like to book an appointment. What slots are available tomorrow?"
}'

FAQ