Events · CPaaS Platform

CPaaS for Event Management & Ticketing

Power registrations, ticketing and reminders across channels for events.

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Overview

Event organisers and ticketing platforms juggle registrations, confirmations, reminders and on-site updates. icpaas.ai (Enterprise Communication Platform)'s CPaaS unifies SMS, WhatsApp, RCS and voice in one API to manage the entire attendee journey.

Confirm tickets, send reminders and schedule updates, and run interactive RCS invites, with high-throughput delivery for on-sale spikes. Seamlessly integrated with TRAI-compliant pipelines, ensuring robust delivery rates across every network in India.

4+
Channels, 1 API
Instant
Ticketing
98.9%
Uptime
High
Throughput
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for Events

One API, all channels

SMS, WhatsApp, RCS and voice via one integration. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Ticket confirmations

Send tickets and QR passes instantly. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Event reminders

Automate schedule and gate-time nudges. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Interactive RCS invites

Drive RSVPs with rich, branded messages. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

On-site updates

Push real-time changes to attendees. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

High-throughput delivery

Handle on-sale and reminder spikes. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Use cases

How Events teams use it

Registrations Ticket delivery Reminders RSVP invites On-site updates Feedback Upsells Support
Why icpaas.ai

Why Events chooses us

  • Manage the full attendee journey.
  • Every channel through one API.
  • Rich, interactive invites.
  • Handles on-sale spikes.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Connect your existing database, CRM, ERP, or billing software directly to our high-throughput REST API.

Endpoint: api.icpaas.in/v1/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "type": "template",
  "template": {
    "name": "icp_general_notification",
    "language": {
      "code": "en"
    },
    "components": [
      {
        "type": "body",
        "parameters": [
          {
            "type": "text",
            "text": "Customer"
          },
          {
            "type": "text",
            "text": "Important Update"
          }
        ]
      }
    ]
  }
}'
FAQ

CPaaS for Event Management & Ticketing — questions answered

Bring CPaaS Platform to your events business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for events — go live this week.

Chat on WhatsApp +91 9712222776