Healthcare · CPaaS Platform

CPaaS for Healthcare & Telemedicine

Unify appointment, report and teleconsult communication across every channel.

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Overview

Healthcare and telemedicine platforms must reach patients reliably across SMS, WhatsApp and voice — for appointments, reports and consultations. icpaas.ai (Enterprise Communication Platform)'s CPaaS unifies these channels in one compliant, secure API.

Automate reminders, deliver reports, power teleconsult links and verify logins, with the right channel for each message and enterprise-grade reliability. Seamlessly integrated with TRAI-compliant pipelines, ensuring robust delivery rates across every network in India.

4+
Channels, 1 API
98.9%
Encrypted
98.9%
Uptime
Compliant
DLT & Meta
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for Healthcare

One API, all channels

SMS, WhatsApp, RCS and voice through one integration.

Appointment automation

Reminders and confirmations across channels. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Report & document delivery

Secure delivery via the patient's preferred channel.

Teleconsult links

Send and remind consultation links reliably. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

OTP verification

Verify patient logins to apps and portals. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Secure & compliant

Consent-based, encrypted, DLT/Meta compliant. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Use cases

How Healthcare teams use it

Appointment reminders Report delivery Teleconsults OTP verification Health campaigns Refill reminders Feedback Support
Why icpaas.ai

Why Healthcare chooses us

  • Every channel through one secure API.
  • Right channel for each message.
  • Secure, consent-based, compliant.
  • Enterprise reliability.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Connect your existing database, CRM, ERP, or billing software directly to our high-throughput REST API.

Endpoint: api.icpaas.in/v1/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "type": "template",
  "template": {
    "name": "icp_general_notification",
    "language": {
      "code": "en"
    },
    "components": [
      {
        "type": "body",
        "parameters": [
          {
            "type": "text",
            "text": "Customer"
          },
          {
            "type": "text",
            "text": "Important Update"
          }
        ]
      }
    ]
  }
}'
FAQ

CPaaS for Healthcare & Telemedicine — questions answered

Bring CPaaS Platform to your healthcare business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for healthcare — go live this week.

Chat on WhatsApp +91 9712222776