Manufacturing · CPaaS Platform

CPaaS for Manufacturing & Industry 4.0

Connect dealers, field teams and machines with programmable multi-channel messaging.

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Overview

Manufacturers coordinate dealers, distributors, field service and increasingly connected machines. icpaas.ai (Enterprise Communication Platform)'s CPaaS unifies SMS, WhatsApp, RCS and voice in one API, so order updates, service alerts and IoT notifications reach the right people instantly.

Automate dealer and dispatch communication, alert field teams, and trigger messages from machine and ERP events, with pan-India reliability.

4+
Channels, 1 API
98.9%
Uptime
ERP
Integrated
Pan-India
Reach
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for Manufacturing

One API, all channels

SMS, WhatsApp, RCS and voice via one integration. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Dealer & dispatch alerts

Automate order, dispatch and scheme communication.

Field service coordination

Alert and confirm technician assignments. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

IoT & machine alerts

Trigger notifications from machine and sensor events.

ERP integration

Send messages from ERP and MES events via webhooks.

Pan-India reach

Reliable delivery across the country. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Use cases

How Manufacturing teams use it

Dealer alerts Dispatch updates Field service IoT alerts Order updates Maintenance Surveys Support
Why icpaas.ai

Why Manufacturing chooses us

  • Every channel through one API.
  • Automate dealer and field communication.
  • Trigger from ERP and machine events.
  • Reliable pan-India delivery.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Connect your existing database, CRM, ERP, or billing software directly to our high-throughput REST API.

Endpoint: api.icpaas.in/v1/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "type": "template",
  "template": {
    "name": "icp_general_notification",
    "language": {
      "code": "en"
    },
    "components": [
      {
        "type": "body",
        "parameters": [
          {
            "type": "text",
            "text": "Customer"
          },
          {
            "type": "text",
            "text": "Important Update"
          }
        ]
      }
    ]
  }
}'
FAQ

CPaaS for Manufacturing & Industry 4.0 — questions answered

Bring CPaaS Platform to your manufacturing business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for manufacturing — go live this week.

Chat on WhatsApp +91 9712222776