SaaS / IT · CPaaS Platform

CPaaS for SaaS & Tech Startups

Embed messaging, verification and notifications into your product with one API.

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Overview

SaaS products and tech startups need to embed communication — verification, notifications and in-app messaging — without building telecom infrastructure. icpaas.ai (Enterprise Communication Platform)'s CPaaS gives developers one clean API for SMS, WhatsApp, RCS and voice.

Add OTP verification, transactional notifications and two-way messaging in hours, with a sandbox, webhooks and documentation built for fast integration. Seamlessly integrated with TRAI-compliant pipelines, ensuring robust delivery rates across every network in India.

4+
Channels, 1 API
Hours
To Integrate
Sandbox
+ Webhooks
98.9%
Uptime
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for SaaS / IT

One API, all channels

SMS, WhatsApp, RCS and voice through one integration.

Drop-in verification

Add OTP and 2FA to sign-up and login flows. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Transactional notifications

Trigger alerts and updates from your app events. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Two-way messaging

Enable conversational features and support. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Sandbox & docs

Build and test fast with clear documentation. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Scales with you

From prototype to production on 98.9% uptime. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Use cases

How SaaS / IT teams use it

OTP & 2FA App notifications Onboarding Support chat Alerts Reminders Engagement Webhooks
Why icpaas.ai

Why SaaS / IT chooses us

  • Integrate in hours, not weeks.
  • Every channel through one API.
  • Sandbox, webhooks and clear docs.
  • Scales from prototype to production.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Connect your existing database, CRM, ERP, or billing software directly to our high-throughput REST API.

Endpoint: api.icpaas.in/v1/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "type": "template",
  "template": {
    "name": "icp_general_notification",
    "language": {
      "code": "en"
    },
    "components": [
      {
        "type": "body",
        "parameters": [
          {
            "type": "text",
            "text": "Customer"
          },
          {
            "type": "text",
            "text": "Important Update"
          }
        ]
      }
    ]
  }
}'
FAQ

CPaaS for SaaS & Tech Startups — questions answered

Bring CPaaS Platform to your saas / it business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for saas / it — go live this week.

Chat on WhatsApp +91 9712222776