Automotive · RCS Business Messaging

RCS for Automobile Showrooms & Service

Showcase models, book test drives and drive service with verified, rich RCS.

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Overview

Automotive brands and dealerships can turn plain SMS into rich, visual experiences with RCS — model carousels, test-drive buttons and branded service reminders. icpaas.ai (Enterprise Communication Platform) delivers verified RCS that engages buyers and brings them back for service.

Showcase variants, let buyers book test drives in-thread, and send interactive service and renewal reminders, with automatic SMS fallback for full reach. Seamlessly integrated with TRAI-compliant pipelines, ensuring robust delivery rates across every network in India.

~3x
CTR vs SMS
Verified
Sender
Interactive
Carousels
SMS
Auto Fallback
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for Automotive

Verified brand profile

Logo and badge on every dealership message. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Model carousels

Showcase variants and offers with rich cards. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Test-drive booking

Add tap-to-book buttons for instant scheduling. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Service reminders

Interactive periodic service and renewal nudges. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Offer campaigns

Promote launches and exchange deals visually. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

SMS fallback

Reach every customer with auto fallback. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Use cases

How Automotive teams use it

Model showcases Test-drive booking Service reminders Exchange offers Launches Insurance renewals Feedback Loyalty
Why icpaas.ai

Why Automotive chooses us

  • Rich, visual vehicle showcases.
  • Book test drives in-thread.
  • Higher engagement than SMS.
  • Automatic SMS fallback.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Connect your existing database, CRM, ERP, or billing software directly to our high-throughput REST API.

Endpoint: api.icpaas.in/v1/rcs/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/rcs/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "type": "rich_card",
  "card": {
    "title": "Order Shipped 🚚",
    "description": "Your order #1024 is on the way.",
    "media_url": "https://cdn.icpaas.in/rcs/ship.png",
    "suggestions": [
      {
        "type": "url",
        "text": "Track order",
        "url": "https://track.icpaas.in/1024"
      },
      {
        "type": "reply",
        "text": "Need help"
      }
    ]
  }
}'
FAQ

RCS for Automobile Showrooms & Service — questions answered

Bring RCS Business Messaging to your automotive business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for automotive — go live this week.

Chat on WhatsApp +91 9712222776