Banking / BFSI · RCS Business Messaging

RCS for Banks & Digital Payments

Send verified, branded, interactive banking messages that fight phishing.

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Overview

For banks and payment brands, message trust is everything. icpaas.ai (Enterprise Communication Platform)'s RCS delivers verified, branded messaging with your logo and badge — so customers know an alert is genuinely from you, cutting phishing and lifting engagement.

Send rich statements, interactive payment prompts and branded OTPs, with action buttons for instant servicing and automatic SMS fallback for full reach. Seamlessly integrated with TRAI-compliant pipelines, ensuring robust delivery rates across every network in India.

Verified
Sender
~3x
CTR vs SMS
Anti
Phishing
SMS
Auto Fallback
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for Banking / BFSI

Verified sender

Branded identity that customers trust over spoofed SMS.

Branded OTP & alerts

Verified authentication and transaction messages. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Interactive servicing

Add buttons to pay, view or raise a request. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Rich statements

Deliver formatted statements and offers in-thread.

Anti-phishing

Verified badge reduces fraud and spoofing impact. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

SMS fallback

Reach every customer with automatic fallback. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Use cases

How Banking / BFSI teams use it

Branded OTP Transaction alerts Payment prompts Statement delivery Card services Loan offers Fraud alerts Support
Why icpaas.ai

Why Banking / BFSI chooses us

  • Verified identity that fights phishing.
  • Interactive, branded banking messages.
  • Higher engagement than plain SMS.
  • Automatic SMS fallback.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Connect your existing database, CRM, ERP, or billing software directly to our high-throughput REST API.

Endpoint: api.icpaas.in/v1/rcs/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/rcs/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "type": "rich_card",
  "card": {
    "title": "Order Shipped 🚚",
    "description": "Your order #1024 is on the way.",
    "media_url": "https://cdn.icpaas.in/rcs/ship.png",
    "suggestions": [
      {
        "type": "url",
        "text": "Track order",
        "url": "https://track.icpaas.in/1024"
      },
      {
        "type": "reply",
        "text": "Need help"
      }
    ]
  }
}'
FAQ

RCS for Banks & Digital Payments — questions answered

Bring RCS Business Messaging to your banking / bfsi business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for banking / bfsi — go live this week.

Chat on WhatsApp +91 9712222776