E-Commerce · Bulk SMS Gateway

SMS for E-Commerce & Online Shopping

Order, OTP and delivery SMS that reach every shopper, on any phone, in seconds.

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Overview

E-commerce depends on transactional SMS — OTPs, order confirmations and delivery updates that must arrive instantly on any phone. icpaas.ai (Enterprise Communication Platform) is a DLT-registered gateway delivering high-volume e-commerce SMS over direct operator routes.

Automate the full order lifecycle, verify COD orders to cut returns, and run promotional campaigns — all with a robust API and real-time delivery analytics. Seamlessly integrated with TRAI-compliant pipelines, ensuring robust delivery rates across every network in India.

<5s
OTP Delivery
Lakhs
Per Campaign
Lower
COD Returns
98.9%
Uptime
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for E-Commerce

Order & delivery SMS

Automate confirmation, dispatch and delivery alerts.

OTP verification

Fast login and checkout OTPs on every network. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

COD confirmation

Verify cash-on-delivery orders to reduce RTO. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Promotional campaigns

Send offers and sale alerts to opted-in shoppers. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

High-volume API

Handle peak-season traffic with steady throughput.

Delivery analytics

Track sent, delivered and failed in real time. Engineered to enhance citizen/customer engagement, streamline outbound workflows, and deliver measurable results.

Use cases

How E-Commerce teams use it

Order updates OTP verification COD confirmation Delivery alerts Promotions Refund alerts Reorders Feedback
Why icpaas.ai

Why E-Commerce chooses us

  • Reach every shopper, app or no app.
  • Cut COD returns with verification.
  • High-volume delivery for sale peaks.
  • DLT compliance handled for you.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Connect your existing database, CRM, ERP, or billing software directly to our high-throughput REST API.

Endpoint: api.icpaas.in/v1/sms

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/sms \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "sender_id": "ICPAAS",
  "type": "transactional",
  "dlt_template_id": "1707161234567890123",
  "message": "Your OTP is 482913. Valid for 10 minutes. - ICPAAS"
}'
FAQ

SMS for E-Commerce & Online Shopping — questions answered

Bring Bulk SMS Gateway to your e-commerce business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for e-commerce — go live this week.

Chat on WhatsApp +91 9712222776