Government · WhatsApp Business API

WhatsApp API for Government & Public Sector

Power e-Governance, automate citizen services, and send instant disaster broadcasts directly on WhatsApp.

Get Started Free Talk on WhatsApp
Meta Authorised BSP Enterprise Security Fast Integration Pan-India Reach

How Governments use ICPaaS Panel

API Eligibility Engine

SYSTEM ONLINE
PM Kisan Samman Nidhi
Direct Benefit Transfer
Idle
Ayushman Bharat Yojna
Health Coverage (₹5 Lakh)
Idle
Processing
PM Awas Yojana
Housing Subsidy
Idle
Live API Stream
09:41:02GET/api/eligibility?income=150000
09:41:03200Match: [Ayushman_Bharat]
Emblem
MyGov Services ✓
Official Verified Account
Today
Namaste 🙏! Welcome to the Digital India Helpdesk. Reply with your Annual Income (e.g., 150000) to instantly check government scheme eligibility.
05:45 PM
Message
Overview

Government departments and public-sector bodies need to reach citizens at scale, in multiple languages. icpaas.ai provides the official, verified WhatsApp Business API to send massive broadcasts, offer scheme eligibility checks, and manage citizen grievances through a centralized team inbox.

Turn your WhatsApp number into a Digital Command Center. Automate self-service with intelligent chatbots, or route complex queries to human officers seamlessly — all on a highly secure, verified channel.

Millions
Instant Broadcast Reach
10x
Faster Grievance Logging
100%
Language Inclusion
24/7
Automated Helpdesk
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for Government

Emergency Broadcasts

Upload citizen lists and send verified disaster alerts or scheme updates to millions in one click.

Citizen Chatbots

Build automated flows for citizens to check application status, download certificates, and pay bills.

Grievance Team Inbox

A Shared Inbox where multiple Govt Officers can login to resolve citizen complaints collaboratively.

Scheme Enrollment

Integrate with Govt APIs to instantly check citizen eligibility and enroll them for schemes.

Multi-Lingual Support

Break language barriers. Let citizens interact in Hindi, Marathi, Tamil, or English seamlessly.

Verified State Identity

A trusted Green-Tick profile that fights misinformation and ensures citizens trust the source.

Use cases

How Government teams use it

Mass Disaster Alerts & Warnings Public Grievance Redressal Govt Scheme Eligibility Check Utility Bill Payments Certificate Delivery (PDFs) Ration & PDS Tracking Traffic Challan Updates Citizen Feedback Collection
Why icpaas.ai

Why Government chooses us

  • Massive reach with ~98% message open rates.
  • Zero app downloads required for citizens.
  • Secure, end-to-end encrypted official panel.
  • Real-time analytics and broadcast tracking.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Send alerts to millions of citizens by linking local warning portals, emergency services, or Digital India databases to our API.

Endpoint: api.icpaas.in/v1/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "type": "template",
  "template": {
    "name": "icp_disaster_alert",
    "language": {
      "code": "hi"
    },
    "components": [
      {
        "type": "body",
        "parameters": [
          {
            "type": "text",
            "text": "Bhandup Ward 4"
          },
          {
            "type": "text",
            "text": "Bhaari Baarish"
          }
        ]
      }
    ]
  }
}'
FAQ

WhatsApp API for Government & Public Sector — questions answered

Bring WhatsApp Business API to your government business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for government — go live this week.

Chat on WhatsApp +91 9712222776