Insurance · WhatsApp Business API

WhatsApp API for Insurance Companies

Automate policy alerts, renewals and claims support on the verified WhatsApp Business API.

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Meta Authorised BSP Enterprise Security Fast Integration Pan-India Reach
ins_renewal_flow
Cron Job
Trigger
Due Date - 7 Days
Fetch Policy
Core Integration
GET /policy/status
Send Reminder
WhatsApp Push
Your health premium is due. Pay now 🔗
Payment Webhook
Receive Payment Success
Secure Insure ✓
Official Verified Account
Today
Hi Amit! 👋 Your Health Insurance premium of *₹15,000* is due in 7 days.
05:44 PM
Message
Overview

Insurers and agents need timely, trusted communication for renewals, claims and policy servicing. icpaas.ai delivers the official WhatsApp Business API so insurance brands can automate premium reminders, share documents and guide customers through claims.

Cut lapse rates with renewal nudges, qualify leads with chatbots, and offer secure self-service — all on a verified channel with a 98% open rate.

98%
Open Rate
35%
Higher Renewal Rate
Zero
Fraud Imitation
24/7
Claims Intimation
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for Insurance

Renewal Reminders

Automate premium due nudges with pay-now links to drastically cut policy lapses.

Policy Documents

Deliver policy copies, premium receipts and tax certificates securely as PDFs.

Claims Assistance

Guide customers through claim filing, document upload and status tracking via AI bots.

Lead Qualification

Capture and qualify health/life insurance enquiries directly from Click-to-WhatsApp ads.

Self-Service Bot

Let customers check NCB, update addresses, and raise service requests 24/7.

Verified Trust

A trusted green-tick profile that fights fraud and ensures customers are talking to the official brand.

Use cases

How Insurance teams use it

Premium Renewal Alerts Policy Document Delivery First Notice of Loss (FNOL) Claim Status Tracking Lead Generation & Quotes Health Checkup Reminders Agent/Broker Support Customer Feedback
Why icpaas.ai

Why Insurance chooses us

  • Cut policy lapses with automated renewals.
  • Streamline claims with conversational AI.
  • Secure document delivery & self-service.
  • Verified Green Tick for maximum trust.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Trigger premium renewals 7 or 3 days prior directly from Salesforce, LeadSquared, or custom insurance CRM portals.

Endpoint: api.icpaas.in/v1/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "type": "template",
  "template": {
    "name": "icp_premium_due",
    "language": {
      "code": "en"
    },
    "components": [
      {
        "type": "body",
        "parameters": [
          {
            "type": "text",
            "text": "Amit"
          },
          {
            "type": "text",
            "text": "POL-99238"
          },
          {
            "type": "text",
            "text": "INR 15,000"
          }
        ]
      }
    ]
  }
}'
FAQ

WhatsApp API for Insurance Companies — questions answered

Bring WhatsApp Business API to your insurance business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for insurance — go live this week.

Chat on WhatsApp +91 9712222776