Food & Beverage · WhatsApp Business API

WhatsApp API for Restaurants & Cloud Kitchens

Automate in-chat food ordering, instant table bookings, and loyalty campaigns via WhatsApp.

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Meta Authorised BSP Enterprise Security Fast Integration Pan-India Reach

Interactive Restaurant Order-Push Simulator

Add dishes to your cart below to simulate how the ICPaaS API automatically pushes website/app cart items into an instant WhatsApp checkout message.

Add items to build your cart
🍔

Spicy Paneer Tikka Burger

Flame-grilled paneer patty with spicy tandoori sauce.

220
🍕

Loaded Farmhouse Pizza

Mozzarella, mushrooms, bell peppers, corn, and olives.

440
🥤

Hazelnut Cold Coffee

Chilled espresso blended with rich hazelnut flavor.

160
The Spice Bistro ✓
Order & Bookings
Today
Namaste! 🍕 Welcome to The Spice Bistro. How can I help you today? 1️⃣ Order Food 2️⃣ Book a Table 3️⃣ View Offers
05:44 PM
Message
Overview

Restaurants, cloud kitchens, and food-delivery brands use WhatsApp to drive direct orders, confirm reservations, and bring customers back. icpaas.ai automates ordering, booking, and loyalty on a verified channel boasting a massive ~98% open rate.

Share mouth-watering menus as interactive catalogues, confirm orders and delivery status, and run irresistible offers — while AI chatbots handle FAQs and reserve tables around the clock.

Zero
Third-Party Commissions
35%
Increase in Repeat Orders
98%
Instant Read Rates
24/7
Support & Reservation
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for Food & Beverage

Interactive In-Chat Ordering

Send digital catalog menus where customers can browse, select, and check out without leaving WhatsApp.

Table Reservation Bot

Automate table booking. Collect guest count, date, and time slots instantly via guided buttons.

Order Status & Tracking

Send automated real-time alerts when the food is preparing, packed, and out for delivery with live tracking.

Offers & Re-engagement

Broadcast happy-hour deals, weekend specials, and promo codes to boost repeat order volumes.

Instant Review Collection

Trigger quick-reply CSAT/NPS rating requests immediately after delivery to monitor service quality.

Loyalty Program Alerts

Let customers view their reward points, claim cashback coupons, and get birthday specials automatically.

Use cases

How Food & Beverage teams use it

Direct Chat-to-Order Menu Table Booking Assistance KOT / Kitchen Prep Alerts Live Delivery Rider Tracking Happy Hour Broadcast Campaigns Feedback & Rating Collection Loyalty Points Dashboard FAQs (Timings, Location)
Why icpaas.ai

Why Food & Beverage chooses us

  • Save up to 15% commissions on Zomato/Swiggy order portals.
  • Higher repeat purchase rates via personalized broadcasts.
  • Completely friction-free ordering directly inside chat.
  • Verified restaurant handle to eliminate fake bookings.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Connect your existing database, CRM, ERP, or billing software directly to our high-throughput REST API.

Endpoint: api.icpaas.in/v1/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "type": "template",
  "template": {
    "name": "icp_general_notification",
    "language": {
      "code": "en"
    },
    "components": [
      {
        "type": "body",
        "parameters": [
          {
            "type": "text",
            "text": "Customer"
          },
          {
            "type": "text",
            "text": "Important Update"
          }
        ]
      }
    ]
  }
}'
FAQ

WhatsApp API for Restaurants & Cloud Kitchens — questions answered

Bring WhatsApp Business API to your food & beverage business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for food & beverage — go live this week.

Chat on WhatsApp +91 9712222776