Travel · WhatsApp Business API

WhatsApp API for Travel & Hospitality

Deliver seamless booking confirmations, dynamic itineraries, and 24/7 travel support via WhatsApp.

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Interactive Travel Assistant Simulator

Select a vacation package below to simulate how the ICPaaS WhatsApp API delivers instant vouchers, interactive cab booking flows, and real-time updates directly to your travelers.

Select a package to test the WhatsApp itinerary flow
🏝️

Luxury Maldives Escape

Resort Package

Destination Package

5 nights in overwater villa, private pool, all-inclusive dine & transfer.

₹1,20,000Active
🏔️

Swiss Alps & Paris Highlights

Scenic Tour

Destination Package

8 nights group tour with scenic rail passes & Paris guided tour.

₹2,45,000Select
🌇

Dubai Adventure & Desert Safari

City Getaway

Destination Package

4 nights in 5-star hotel, desert camp safari, and Burj Khalifa tickets.

₹65,000Select
icpaas Travel Desk ✓
Booking Assistant
Today
Hi! I want details for my booking: Luxury Maldives Escape (Resort Package).
05:44 PM✓✓
Message
Overview

Travel and hospitality brands win on convenience. icpaas.ai gives you the verified WhatsApp Business API to automate the entire traveler journey — from instant booking confirmations to proactive flight updates and boarding passes.

Eliminate friction by sending rich-media itineraries, upselling experiences contextually, and resolving traveler queries instantly with intelligent AI chatbots, all on a channel your customers already trust.

98%
Open Rate
24/7
Support
Higher
Upsell Rate
Multi
Language
Trusted by India's Leading Enterprises
HDFC BANKTATARELIANCEICICIAirtel
What you get

Built for Travel

Booking confirmations

Send tickets, vouchers and itineraries instantly in-chat.

Trip reminders

Automate check-in, departure and boarding nudges.

24/7 travel support

Answer changes, cancellations and FAQs with AI.

Upsells & add-ons

Offer upgrades, transfers and experiences contextually.

Itinerary sharing

Deliver day-by-day plans and documents as rich media.

Feedback & reviews

Collect post-trip feedback and drive reviews.

Use cases

How Travel teams use it

Booking confirmations E-tickets & vouchers Check-in reminders Itinerary sharing Support automation Upsells Cancellations Feedback
Why icpaas.ai

Why Travel chooses us

  • Support travellers 24/7 in any language.
  • Automate the full booking-to-feedback journey.
  • Drive upsells with contextual offers.
  • Verified, reassuring brand identity.
Developer Integration

ICPaaS API Playbook

See how easily your developers can trigger these communications using our robust REST APIs.

Integration Points

Connect your existing database, CRM, ERP, or billing software directly to our high-throughput REST API.

Endpoint: api.icpaas.in/v1/messages

POSTAPI Authentication

All requests must be authenticated using the Bearer token generated from your ICPaaS Dashboard under Developer Settings.

Authorization: Bearer YOUR_ICPAAS_API_KEY
curl -X POST https://api.icpaas.in/v1/messages \
  -H "Authorization: Bearer YOUR_ICPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "to": "+919988776655",
  "type": "template",
  "template": {
    "name": "icp_general_notification",
    "language": {
      "code": "en"
    },
    "components": [
      {
        "type": "body",
        "parameters": [
          {
            "type": "text",
            "text": "Customer"
          },
          {
            "type": "text",
            "text": "Important Update"
          }
        ]
      }
    ]
  }
}'
FAQ

WhatsApp API for Travel & Hospitality — questions answered

Bring WhatsApp Business API to your travel business

Talk to icpaas.ai and launch compliant, enterprise-grade communication built for travel — go live this week.

Chat on WhatsApp +91 9712222776