FRESHSALESCRM Sales Platform
API readyClose More Deals With
Freshsales + WhatsApp.
Freshsales CRM✦Lead Capture✦Deal Pipeline✦Smart Sequences✦WhatsApp API✦Activity Feed✦Lead Scoring✦Workflow Rules✦Click-to-Chat✦Template Sync✦REST API✦Sales Insights✦Freshsales CRM✦Lead Capture✦Deal Pipeline✦Smart Sequences✦WhatsApp API✦Activity Feed✦Lead Scoring✦Workflow Rules✦Click-to-Chat✦Template Sync✦REST API✦Sales Insights✦
Capabilities
Everything You Need for Freshsales Messaging
Lead Engagement
Auto-send WhatsApp welcome messages when new leads are captured.
Deal Stage Alerts
Trigger personalized notifications when deals move through pipeline.
Click-to-WhatsApp
Start WhatsApp conversations from Freshsales contact records.
Sales Insights
Track WhatsApp engagement alongside email and phone metrics.
Smart Sequences
Add WhatsApp touchpoints to Freshsales sequences for multi-channel outreach.
Workflow Triggers
Use Freshsales workflow automations to send template messages.
Contact Scoring
Trigger WhatsApp outreach based on AI-powered lead scores.
Field Mapping
Map Freshsales custom fields straight to WhatsApp template variables.
Two-way Chat
Sync WhatsApp replies back to Freshsales activity timeline.
Freshsales Workflow Rule
Trigger WhatsApp messages from native CRM workflow automations.
New Lead → WhatsApp Welcome
@ Freshsales Workflow Rule
Auto-send welcome message on lead creation
WHEN
Lead is created from web form, import, or API.
CONDITION
1
1
Lead score is above 50 and phone number is valid.
Send WhatsApp
F
FRESHSALES
Free CRM Plan
Ready to close more
deals with WhatsApp?
Connect Freshsales, configure workflow rules, and start converting leads with WhatsApp follow-ups in minutes.
Free tier Workflow rules Lead scoring 99.9% uptime Template sync