CPaaS

CPaaS Provider

An enterprise CPaaS provider delivering programmable SMS, WhatsApp, RCS and voice through one platform.

Meta Authorised BSP TRAI / DLT Compliant Since 2015 Pan-India Coverage

A CPaaS provider turns communication into software — letting you send messages, verify users and run voice flows through APIs instead of telecom contracts. icpaas.ai is a CPaaS provider built for scale, combining omnichannel reach with enterprise-grade reliability and compliance.

Whether you need OTPs verified in milliseconds, WhatsApp campaigns at scale, or IVR for inbound calls, our platform handles the routing, delivery and compliance so your team can build and grow.

4+
Channels
99.9%
Uptime
<5s
OTP Delivery
24/7
Support
What you get

Key features & benefits

Programmable channels

SMS, WhatsApp, RCS and voice via one API.

Verification & OTP

Fast, reliable user verification flows.

Automation

Chatbots, IVR and workflows out of the box.

Compliance

DLT and Meta policy managed for you.

99.9% uptime

Resilient infrastructure for critical traffic.

Analytics

Unified reporting across every channel.

Use cases

Where it fits

OTP & verification Transactional alerts Marketing Support automation Voice & IVR Chatbots Notifications Omnichannel journeys
Why icpaas.ai

Why businesses choose us

  • Every channel through one platform.
  • Enterprise uptime and security.
  • Compliance handled end to end.
  • Developer-friendly with strong support.
FAQ

CPaaS Provider — questions answered

Q. What does a CPaaS provider do?

It delivers communication channels as programmable APIs — SMS, WhatsApp, RCS, voice and verification — so businesses can embed messaging into their products and workflows.

Q. Why use CPaaS instead of separate vendors?

One platform means unified APIs, billing, analytics and compliance — simpler to build, cheaper to run and easier to scale.

Q. Is the platform reliable?

Yes — 99.9% uptime with redundant, operator-direct infrastructure for mission-critical messaging.

Get started with CPaaS Provider

Talk to the icpaas.ai team and launch on India's compliant, enterprise-grade communication platform this week.