Build branded, two-way RCS chatbots on Google RBM that answer instantly inside your customers' native messaging inbox.
The icpaas.ai RCS Chatbot Builder lets you design intelligent, conversational bots that live inside Google's RCS Business Messaging on the default Android inbox. Replace one-way SMS blasts with interactive flows that greet, qualify, answer questions and complete transactions automatically. Every reply carries your verified sender profile, so customers see a trusted brand name, logo and verification badge instead of an unknown number.
Built on Google's RBM and backed by Jio, Airtel and Vi across 500M+ RCS-enabled devices in India, our builder pairs rich cards, carousels and suggested replies with smart routing and live-agent handover. icpaas.ai has served Indian enterprises since 2015, offering roughly 24-hour brand verification, 99.9% gateway uptime and automatic SMS fallback whenever a device is not RCS-capable, so no message is ever lost.
Map conversation journeys with branching logic, menus and triggers using a no-code drag-and-drop builder, no engineering effort required.
Respond with rich cards, carousels, images, video, suggested replies and action buttons that turn chats into guided experiences.
Capture free-text input, qualify leads and answer FAQs in real time, keeping customers engaged inside one continuous thread.
Escalate complex queries smoothly from bot to human, preserving full context so your team picks up without missing a beat.
Every bot reply shows your brand name, logo and verification badge, building trust, cutting spam and lifting response rates.
Track delivery, reads and conversions through performance analytics, with automatic SMS fallback to reach non-RCS devices reliably.
Define your client journeys and select appropriate card layouts.
Prepare verified sender logos and configure operator routes.
Connect your system to trigger interactive alerts dynamically.
Deliver rich media messages natively and track performance.
Join the businesses growing customer loyalty and sales with native rich campaigns on icpaas.ai. Talk to our team and go live this week.