Transactional Alerts

RCS OTP & Transactional Alerts

Deliver branded OTPs and transactional alerts over RCS with verified sender trust, rich formatting and automatic SMS fallback.

Official Carrier Verified TRAI / DLT Registered Quick Template Approval Global Rich Messaging

RCS OTP and transactional alerts from icpaas.ai let you send one-time passwords, order confirmations, payment receipts and account notifications directly inside the user's default messaging app. Each message carries your verified brand name, logo and verification badge, so customers instantly recognise the sender. This trust signal reduces interception fears, improves OTP completion and lifts engagement across every critical journey your business runs.

Built on Google's RBM and reaching 500M+ RCS-enabled devices across India, icpaas.ai pairs rich branded messaging with disciplined transactional delivery. When a device is not RCS-capable, messages fall back automatically to SMS, so reach is never compromised. With ~24h brand verification setup, 99.9% gateway uptime and CPaaS experience since 2015, icpaas.ai gives you a dependable, compliant alerts channel enterprises can scale on.

92%
RCS Delivery Rate
3x
Higher CTR than SMS
24h
Brand Setup Time
99.9%
Gateway Uptime
What it does

Key capabilities

Verified Sender Branding

Send OTPs and alerts under your verified brand name, logo and badge so customers trust every transactional message they receive.

Time-Critical OTP Delivery

Dispatch one-time passwords with branded formatting and reliable routing, helping users authenticate quickly and complete sign-in or checkout flows.

Automatic SMS Fallback

When a handset is not RCS-capable, messages convert automatically to SMS, ensuring your transactional alerts always reach the customer.

Rich Transactional Cards

Format receipts, confirmations and updates with rich cards, images and clear layouts that look professional inside the messaging app.

Action Buttons & Replies

Add suggested replies and action buttons so users can track orders, confirm transactions or contact support directly from the alert.

Delivery Analytics

Monitor delivery, read and engagement performance across OTP and alert traffic to tune timing, content and channel reliability.

How it works

Four Simple Steps

01

Understand your goal

Define your client journeys and select appropriate card layouts.

02

Set up profiles

Prepare verified sender logos and configure operator routes.

03

Trigger REST APIs

Connect your system to trigger interactive alerts dynamically.

04

Go live & scale

Deliver rich media messages natively and track performance.

Use cases

Common Use Cases

Banking OTPsPayment receiptsOrder confirmationsDelivery updatesLogin verificationAccount alertsAppointment remindersInsurance notices
Why icpaas.ai

Why teams choose us

  • Verified brand identity on every OTP and alert
  • Automatic SMS fallback protects delivery and reach
  • Around 24h verification with 99.9% gateway uptime
  • Trusted CPaaS partner serving India since 2015
FAQ

RCS OTP & Transactional Alerts — questions answered

Start with the best rcs otp & transactional alerts

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