RCS Business Messaging

RCS Service Provider

An RCS service provider for verified, rich, interactive business messaging that outshines SMS.

Meta Authorised BSP TRAI / DLT Compliant Since 2015 Pan-India Coverage

RCS (Rich Communication Services) is the upgrade to SMS — verified sender identity, branded profiles, images, carousels and interactive buttons, delivered right in the native messaging app with no extra download. icpaas.ai is an RCS service provider helping Indian businesses launch rich, trusted messaging.

With over 500 million RCS-enabled devices in India and backing from Google, Jio, Airtel and Vi — plus iOS support — RCS is becoming the default business messaging channel. Every message comes from a verified business, cutting spam and lifting engagement well above plain SMS.

500M+
RCS Devices (India)
Verified
Sender
Rich
Media & Buttons
SMS
Auto Fallback
What you get

Key features & benefits

Verified sender

Branded, verified business profile on every message.

Rich media

Images, carousels, videos and quick-reply buttons.

Interactive journeys

Let customers act without leaving the chat.

Native delivery

Arrives in the default messaging app, no app install.

SMS fallback

Automatically falls back to SMS when needed.

Analytics

Track delivery, reads and interactions.

Use cases

Where it fits

Promotions Order updates Booking confirmations Product catalogues Support OTP with branding Surveys Re-engagement
Why icpaas.ai

Why businesses choose us

  • Verified identity that beats SMS spam.
  • Rich, interactive, app-free messaging.
  • Automatic SMS fallback for full reach.
  • Future-proof as RCS adoption surges.
FAQ

RCS Service Provider — questions answered

Q. What is RCS business messaging?

RCS upgrades SMS with verified sender identity, rich media and interactive buttons delivered in the native messaging app — no third-party app required.

Q. Is RCS widely available in India?

Yes — over 500 million RCS-enabled devices, with Google, Jio, Airtel and Vi backing the ecosystem and iOS support added.

Q. Does it fall back to SMS?

Yes — messages automatically fall back to SMS when a device isn't RCS-capable, ensuring full reach.

Get started with RCS Service Provider

Talk to the icpaas.ai team and launch on India's compliant, enterprise-grade communication platform this week.