icpaas.ai is Kolkata's trusted RCS Business Messaging partner, delivering verified, rich and interactive conversations on Google's RBM.
Kolkata anchors eastern India's commerce, from the trading and wholesale hubs of Burrabazar to the IT corridors of Salt Lake and New Town. icpaas.ai brings RCS Business Messaging on Google's RBM to this market, letting brands replace plain SMS with verified sender profiles, rich cards and two-way chats. As a Meta-authorised BSP and TRAI/DLT-registered CPaaS provider serving India since 2015, we know the city well.
With 500M+ RCS-enabled devices across India backed by Google, Jio, Airtel and Vi, plus iOS support, Kolkata businesses can now reach customers inside their default messaging app. icpaas.ai pairs this reach with carousels, suggested replies, action buttons and automatic SMS fallback. RCS delivers roughly 3x the click-through of SMS and around 92% delivery, helping local enterprises build trust and convert faster.
Verified brand logo, custom background colors, and active tick for trust.
Send dynamic broadcast campaigns with rich cards, media, and quick-reply action chips.
Configure interactive menu trees and AI bots directly inside default Android messenger.
Track sent, delivered, read, and conversion rates across all routes.
Synchronize contact histories, alerts, and transactional messages directly to CRM stacks.
Officially registered carrier gateways ensuring secure, carrier-compliant message delivery.
Send branded price lists, stock updates and order confirmations as rich cards with quick action buttons.
Use RCS chatbots and two-way conversations to qualify leads, share demos and onboard clients interactively.
Deliver admission alerts, fee reminders and verified OTPs as branded messages students and parents trust.
Showcase product catalogues, carousels and offers in-thread, then collect CSAT surveys after each purchase.
Share brand details — we coordinate with operators to verify your brand profile.
Create rich card carousels and select custom action replies.
Connect your business software via webhooks or REST API.
Deliver branded notifications and track read receipts in real time.
Join the businesses growing customer loyalty and sales with native rich campaigns on icpaas.ai. Talk to our team and go live this week.