Developer Tools

RCS Webhook Integration Engine

Stream real-time RCS delivery, read and click events to your endpoints with secure, retry-backed webhooks from icpaas.ai.

Official Carrier Verified TRAI / DLT Registered Quick Template Approval Global Rich Messaging

The icpaas.ai RCS Webhook Integration Engine keeps your systems perfectly in sync by pushing every RCS event to your backend the instant it happens. Sent confirmations, delivery receipts, read timestamps, inbound replies and button taps on Google's RBM arrive as clean, structured JSON, so your CRM, database and analytics always reflect the true state of each conversation.

Engineered for production scale, the engine pairs signed payloads and configurable headers with automatic retries, so no event is ever silently lost. Combined with verified sender branding and automatic SMS fallback, icpaas.ai lets your developers trigger workflows, score leads and measure engagement in real time, backed by 99.9% gateway uptime and infrastructure trusted across India since 2015.

92%
RCS Delivery Rate
3x
Higher CTR than SMS
24h
Brand Setup Time
99.9%
Gateway Uptime
What it does

Key capabilities

Real-Time Event Streaming

Push sent, delivered, read, reply and button-tap events to your endpoint as structured JSON the moment they occur.

Signed Secure Payloads

Verify every request with HMAC signatures and custom headers, ensuring only authentic icpaas.ai traffic reaches your backend.

Automatic Retries

If your endpoint times out or returns an error, the engine retries with backoff so critical events are never dropped.

Granular Event Filtering

Subscribe selectively by event type, campaign, template or sender, routing only the payloads each service actually needs.

Multiple Endpoint Routing

Send transactional receipts, chatbot replies and marketing analytics to separate URLs for cleaner, more maintainable integrations.

Delivery Logs & Replay

Inspect a searchable history of dispatched webhooks and replay missed events, simplifying debugging and reconciliation across environments.

How it works

Four Simple Steps

01

Understand your goal

Define your client journeys and select appropriate card layouts.

02

Set up profiles

Prepare verified sender logos and configure operator routes.

03

Trigger REST APIs

Connect your system to trigger interactive alerts dynamically.

04

Go live & scale

Deliver rich media messages natively and track performance.

Use cases

Common Use Cases

CRM lead scoringOrder status syncBanking transaction alertsE-commerce cart recoveryChatbot reply routingCampaign conversion trackingSupport ticket updatesFeedback survey logging
Why icpaas.ai

Why teams choose us

  • Secure signed webhooks with automatic retries and full delivery logs.
  • Real-time RCS events on Google's RBM with 99.9% gateway uptime.
  • Verified sender branding and automatic SMS fallback built in.
  • Meta-authorised, TRAI and DLT-registered, serving India since 2015.
FAQ

RCS Webhook Integration Engine — questions answered

Start with the best rcs webhook integration engine

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