Compliance

SMS Consent Manager

Capture, store and honour every SMS opt-in and opt-out with audit-ready consent records on icpaas.ai.

DLT Smart Template Routing TRAI Compliant Operations OTP Priority Gateways Nationwide Network Delivery

The SMS Consent Manager on icpaas.ai records and governs every customer opt-in and opt-out across your messaging programmes. It timestamps each consent event, stores the source and channel of permission, and automatically suppresses contacts who withdraw consent, so your campaigns stay aligned with TRAI, DLT and DND obligations without tedious manual list cleaning.

Built into our TRAI/DLT-registered gateway, the consent layer scrubs numbers against DND preferences and your own opt-out lists before any message dispatches. With direct operator connectivity, 99.9% uptime and over 10 million messages handled daily since 2015, icpaas.ai gives Indian enterprises a defensible, fully auditable record of permission for promotional, transactional and OTP traffic.

99.9%
SMS Uptime SLA
2–5s
OTP Latency
10M+
Daily Volume
100%
DLT Regulatory Compliant
What it does

Key capabilities

Opt-in capture

Record consent from web forms, keywords, missed calls and APIs with source, channel and timestamp stored for every contact.

Automated opt-out handling

Process STOP keywords and unsubscribe requests instantly, suppressing future sends and updating your consent ledger in real time.

DND and DLT scrubbing

Filter numbers against TRAI DND registries and registered DLT templates before dispatch, keeping promotional traffic compliant by default.

Audit-ready logs

Maintain immutable, timestamped consent histories you can export for regulatory reviews, internal audits or dispute resolution at any time.

Preference centre

Let recipients choose categories, frequency and channels so you honour granular preferences rather than blanket suppression across all messaging.

API and webhook sync

Sync consent states to your CRM through REST APIs and webhooks so every system shares one accurate permission source.

How it works

Four Simple Steps

01

Establish templates

Draft message copy and DLT headers matching entity profiles.

02

Connect API hooks

Integrate transactional triggers inside website checkout steps.

03

Configure fallbacks

Set up secondary gateway routes for guaranteed failover delivery.

04

Scale communications

Execute automated runs and analyze latency performance.

Use cases

Common Use Cases

Banking and lendingE-commerce marketingHealthcare remindersInsurance renewalsEducation enrolmentTravel notificationsRetail promotionsUtility billing alerts
Why icpaas.ai

Why teams choose us

  • TRAI and DLT-registered gateway with built-in DND scrubbing.
  • Immutable, audit-ready consent logs for every contact.
  • Direct operator routes delivering 99.9% uptime since 2015.
  • REST APIs and webhooks keep consent synced everywhere.
FAQ

SMS Consent Manager — questions answered

Start with the best sms consent manager

Join the businesses utilizing low-latency API verification and bulk messaging solutions on icpaas.ai. Talk to our team and go live this week.