Outbound Campaigns

Voice Broadcasting Solution

Reach lakhs of customers in minutes with DND-scrubbed, pre-recorded voice campaigns and keypress capture from icpaas.ai.

Enterprise SIP Gateways TRAI Registered Telecom Partner 99.9% Call Completion SLA Toll-Free & Virtual Numbers

The icpaas.ai voice broadcasting solution lets you deliver pre-recorded messages to entire contact lists in a single campaign. Upload your audio, choose your recipients, schedule a send window and let our platform dial out at scale. As a TRAI-registered telecom partner serving India since 2015, we run every broadcast over compliant, high-throughput voice lines with pan-India coverage.

Beyond simple announcements, icpaas.ai turns each call into a two-way conversation. Recipients press a key to confirm, opt out or connect to an agent, and every response is logged in real time. Lists are automatically scrubbed against national DND directives, so your campaigns stay compliant while our 99.9% call-completion SLA keeps delivery dependable across every region you target.

99.99%
telephony SLA Uptime
100k+
Concurrent Channels
sub-2s
Call Connection Latency
100%
DND Scrubbed Broadcasts
What it does

Key capabilities

Pre-Recorded Message Delivery

Upload studio audio or generate text-to-speech in Hindi, English and regional languages for clear, consistent broadcasts.

Keypress Capture (DTMF)

Let recipients press a key to confirm, vote, opt out or instantly route to a live agent.

DND-Scrubbed Compliance

Every list is automatically cleaned against national DND directives so your campaigns stay TRAI-compliant and penalty-free.

Smart Scheduling

Set send windows for active customer hours and stagger throughput to match the right pace per campaign.

Automatic Retry Logic

Unanswered, busy or switched-off numbers are re-dialled automatically at intervals you define for higher reach.

Real-Time Campaign Analytics

Track answered calls, listen duration, keypress responses and delivery rates live from a single dashboard.

How it works

Four Simple Steps

01

Define routing rules

Design agent queue priorities and set working-hour call rules.

02

Set up audio files

Upload professional voice greetings in regional languages.

03

Deploy SIP & API hooks

Integrate click-to-call buttons and OTP voice lines to backend portals.

04

Analyze telephony stats

Review call length metrics, response rates, and agent efficiency.

Use cases

Common Use Cases

Festive marketing offersPayment collection remindersEmergency public alertsElection and voting outreachPhone survey campaignsAppointment confirmationsMembership renewalsEvent invitations
Why icpaas.ai

Why teams choose us

  • TRAI-registered telecom partner with built-in DND scrubbing.
  • High-throughput lines and 99.9% call-completion SLA.
  • Pre-recorded and text-to-speech audio in regional languages.
  • Pan-India coverage and serving enterprises since 2015.
FAQ

Voice Broadcasting Solution — questions answered

Start with the best voice broadcasting solution

Join the brands growing sales, routing customer inquiries, and capturing leads with cloud telephony on icpaas.ai. Talk to our team and go live this week.