Embed programmable voice calling into any app with icpaas.ai's developer-first Voice Call API, backed by a 99.9% call-completion SLA.
The icpaas.ai Voice Call API lets your developers place, receive and control calls directly from code, with no PBX hardware to buy or maintain. Trigger outbound calls, route inbound traffic, play recorded prompts, capture keypresses and stream call events to your systems in real time. As a TRAI-registered telecom partner serving India since 2015, we deliver carrier-grade voice through clean, documented endpoints.
Built for teams that ship fast, our API pairs simple REST calls and webhooks with deep telephony control over IVR menus, number masking, recording and live analytics. You connect agent mobile lines, virtual numbers and toll-free 1800 numbers without infrastructure overhead. With pan-India coverage and a 99.9% call-completion SLA, icpaas.ai handles the carrier complexity so your developers stay focused on the product.
Launch single or bulk outbound calls from a REST endpoint, with progressive and predictive dialer support built in.
Receive calls on virtual or toll-free numbers and route them to agent mobiles or IVR flows via webhooks.
Build multi-level IVR menus in code, play prompts, capture keypresses and branch call flows dynamically per caller.
Subscribe to webhooks for ring, answer, hangup and DTMF events to drive your application logic instantly.
Record calls on demand and pull real-time analytics on completion, duration and outcomes through the API.
Mask numbers for privacy with click-to-call and push call data straight into your CRM via integration.
Design agent queue priorities and set working-hour call rules.
Upload professional voice greetings in regional languages.
Integrate click-to-call buttons and OTP voice lines to backend portals.
Review call length metrics, response rates, and agent efficiency.
Join the brands growing sales, routing customer inquiries, and capturing leads with cloud telephony on icpaas.ai. Talk to our team and go live this week.