A voice chatbot that talks to callers naturally — answering, acting and resolving on the phone with AI.
A voice chatbot (AI voice bot) handles phone conversations the way a smart agent would — understanding natural speech, answering questions, looking up data and completing tasks, 24/7. icpaas.ai's voice AI bot reduces call-centre load while giving callers fast, consistent service.
It greets callers, understands intent in multiple languages, pulls live data from your systems and resolves common requests end to end — escalating to a human with full context only when needed. Pair it with WhatsApp and SMS for true omnichannel automation.
Understands speech and intent, not just keypads.
Converse in Hindi, English and regional languages.
Fetch orders, accounts and tickets in real time.
Handle common requests any time, at any volume.
Escalate to agents with full context.
Works alongside WhatsApp and SMS bots.
An AI bot that handles phone calls by understanding natural speech, answering questions, acting on live data and resolving requests, escalating to humans when needed.
Hindi, English and major regional languages for natural conversations across India.
Yes — it's part of an omnichannel automation stack alongside WhatsApp and SMS bots.
Talk to the icpaas.ai team and launch on India's compliant, enterprise-grade communication platform this week.