Resolve customer queries 24/7 with an AI agent that answers, acts and escalates on WhatsApp.
Turn WhatsApp into your always-on support desk. icpaas.ai's AI agent handles repetitive questions, looks up order and account details through your APIs, and resolves issues end to end — cutting response times and support costs while keeping customers happy.
Built on the official WhatsApp Business API, the agent knows when to act, when to ask and when to hand off to a human. It works alongside your team in a shared inbox, so nothing falls through the cracks.
Answer common queries immediately, any time of day, in multiple languages.
Fetch orders, update tickets and trigger workflows from your systems.
Route complex cases to the right human agent with full conversation history.
Answer from your help docs, policies and past tickets accurately.
Agents and AI collaborate on the same threads with notes and assignment.
Measure resolution rate, response time and satisfaction in real time.
Share your use case and business — we map the right WhatsApp setup.
Set up flows, templates and integrations, no heavy lifting required.
Plug into your CRM, store or app via API or no-code connectors.
Go live on the official API and grow with real-time analytics.
Join the businesses growing sales and support on the official WhatsApp Business API with icpaas.ai. Talk to our team and go live this week.