Kolkata, West Bengal

WhatsApp Service Provider in Kolkata

Official WhatsApp Business API and campaigns for Kolkata and East India.

Meta Authorised BSP TRAI / DLT Compliant Go Live in 24–48 hrs Multi-language Support

As the commercial gateway to East India, Kolkata blends established trading houses with a fast-growing IT and startup scene. icpaas.ai serves the city as a Meta-authorised WhatsApp service provider, helping businesses move sales, support and notifications onto the official Business API.

From the IT hub of Salt Lake Sector V and New Town to trading districts around Burrabazar and business addresses on Park Street, Kolkata companies use our broadcasts, chatbots and analytics to engage customers reliably. Bengali and multi-language support makes every conversation feel close to home.

98%
Message Open Rate
10M+
Messages / Day
24–48h
Go-Live Time
99.9%
Platform Uptime
What you get

Everything Kolkata businesses need on WhatsApp

Official WhatsApp Business API

Verified green-tick API with templates, media, buttons and a 98% open rate.

Bulk Broadcast Campaigns

Segment audiences and send lakhs of personalised messages with live delivery reports.

AI Chatbots & Automation

No-code flows and AI agents that qualify leads and answer FAQs 24/7.

Real-time Analytics

Track delivery, reads, replies and conversions across every campaign.

CRM & E-commerce Integrations

Connect Shopify, Zoho, Zapier, Google Sheets and your own stack via API.

Meta & DLT Compliant

Authorised BSP with secure, policy-compliant messaging handled for you.

Built for Kolkata

Industries we power across Kolkata

Trading & Wholesale

Share rate lists, catalogues and order updates with retailers across East India.

IT & Services

Automate support, onboarding and transactional alerts from your systems.

Education

Run admission, fee and exam communication for schools and coaching centres.

Retail & D2C

Drive Durga Puja and festive campaigns with targeted WhatsApp broadcasts.

How it works

Go live in four simple steps

01

Verify your business

Share business and GST details — we handle Meta verification and the green tick.

02

Set up templates & flows

Approve message templates and build chatbot flows for your use cases.

03

Connect your tools

Integrate your CRM, website or e-commerce store via API or no-code plugins.

04

Launch & measure

Send campaigns, automate support and track every result in real time.

Areas we serve

Serving businesses across Kolkata

Salt Lake Sector VNew TownPark StreetBurrabazarCamac StreetHowrahBehalaRajarhat
Why icpaas.ai

Why Kolkata chooses us

  • Bengali and multi-language templates for local engagement.
  • Festive campaign tooling built for Durga Puja-scale spikes.
  • Reliable support across Kolkata and the wider East India region.
FAQ

WhatsApp Service Provider in Kolkata — questions answered

Start with the best whatsapp service provider in Kolkata

Join the businesses growing sales and support on the official WhatsApp Business API with icpaas.ai. Talk to our team and go live this week.